Thursday, October 13, 2005

The iTunes divide

I was excited by yeterday's announcement and after downloading iTunes 6, and despite some people reporting teething problems, I decided that I wanted a copy of season one of Lost. However there was a slight problem...


The USA store (left) and the UK store (right)

Can you spot the difference? So I logged onto the USA store and walked through the purchase of my show, right up to the point where it wouldn't let me...


Why?

Which doesn't really make me very happy, especially since it let me browse the store without a problem, the only indication I got that it wasn't going to let me buy the show was when I tried to pay for it. That is pretty poor design, and very frustrating for the user.

Of course the question you have to ask yourself is, why? Why am I not allowed to do this? It doesn't make sense, I want to give someone money to buy a product and they won't let me because I live in a different country? What happened to the global economy?

Update: For those of you that can buy episodes, C.K. Sample talks about the video quality over on the Unofficial Apple Weblog.

3 comments:

  1. Denzilot4:28 pm

    Its very simple look the prices for CD tracks! They just want to screw us Brits!

    I even tried the PayPal route but they checked my country of residence!!!

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  2. Hey you think you have problems i can't even download anything from any store because i live in ireland so my address is here but i work for a british airline so my bank and credit cards are english so no one will sell me anything!!!! Can anyone help? Please

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  3. Midge9:22 am

    I agree, the real kicker is not so much being unable to download US iTunes TV in the UK, it's not finding out about it until the last minute! Adds insult to injury...

    Anyone know if getting an American friend to buy and download would work or would the TV be locked to their iTunes set-up?

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